Our responsibility
We will not be responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control.

We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.

You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse.

We make no promise that our website will be uninterrupted or entirely error free. Because of the nature of the Internet, the shopping online service is provided on an "as is" and "as available" basis. We are not responsible to you if we are unable to provide our internet services for any reason beyond our control.

All rights, including copyright and database right, within this website and its contents, are owned by or licensed to ourselves, or otherwise used by us as permitted by applicable law.

In accessing the our web pages, you agree that you will access the contents solely for your own private use but not for any commercial or public use. You can download and use the service on a single CPU at a time and you can print out a single hard copy of any part of the content on this website for your personal use, unless otherwise stated.

Except as permitted above, you undertake not to copy, store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, or show in public any part of this website without the prior written permission of ourselves or in accordance with the Copyright, Designs and Patents Act 1988.

Terms and Conditions
Access to, and use of, this site is provided by ourselves subject to the following Terms and Conditions:

IMPORTANT: If an item is for sale which is covered by an age restriction by placing an order you declare that you are over the required age to purchase an age restricted item.

Use of this site constitutes your acceptance of these terms and conditions, which take effect immediately on your first use of the site. We reserve the right to change these Terms and Conditions at any time by posting changes online.
You are responsible for reviewing regularly information posted online to obtain timely notice of such changes. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified by the posted changes.
Material may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal non-commercial home use. Any other use requires the prior written permission of ourselves. You agree not to adapt, alter or create a derivative work from any of the material contained in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.
This site and the information, names, images, pictures, logos and icons regarding or relating to us, its products and services (or to third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. In no event will we be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortuous action, arising out of or in connection with the use of the site. We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the materials. The names, images and logos identifying us or third parties and their products and services are proprietary marks of ourselves, or third parties. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any licence or right under any trademark or patent of us, or any other third party.
Where you are invited to submit any contribution to this site (including without limitation any text, graphics, video or audio) you are required by such submission to grant the us a perpetual, royalty-free, non-exclusive, sublicenseable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, and exercise all copyright and publicity rights with respect to any such work worldwide and/or to incorporate it in other works in any media now known or later developed for the full term of any rights that may exist in such content, consistent with privacy restrictions set forth in our Privacy Policy. If you do not wish to grant such rights to us, it is suggested that you do not submit your contribution to this site. By submitting your contribution to this site, you also warrant that such contribution is:

a. your own original work and that you have the right to make it available to us for all the purposes specified above;

b. is not defamatory; and

c. does not infringe any law

Indemnify us against all legal fees, damages and other expenses that may be incurred by us as a result of your breach of the above warranty; and agree to waive any moral rights in your contribution for the purposes of its submission to and publication on our site and the other purposes specified above.
If there is any conflict between these Terms and Conditions and/or specific terms appearing elsewhere on this site relating to specific material then the latter shall prevail.
If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from this clause and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.
These Terms and Conditions shall be governed by and construed in accordance with Scottish law and the laws of England and Wales. Disputes arising here from shall be exclusively subject to the jurisdiction of the Scottish courts or the courts of England and Wales.
If these Terms and Conditions are not accepted in full, you do not have permission to access the contents of this website and therefore should cease using this website immediately.

By using this site you accept the terms and conditions set out in the Copyright notice and disclaimer.

We may change the copyright notice and disclaimer set out below from time to time, without further notice.


You may download material displayed on this website only for non-commercial and personal use and provided you respect all copyright, trademark and other proprietary notices. You may not copy, reproduce, republish, upload, post, transmit or distribute in any way the contents of this Web site including the text, images, audio and video for either public or commercial use or communication, without prior written permission from us.

You may not link to this website without our prior consent. Links must be reviewed and accepted by us after implementation.

All names, logos and trademarks are our property, our affiliates, related companies or licensors or joint venture partners.

By using this site you accept the terms and conditions set out in the Copyright notice and disclaimer.

We may change the copyright notice and disclaimer set out below from time to time, without further notice.


Reasonable care is being taken to ensure that the site content is accurate and up-to-date, however, We make no warranties or representations about accuracy, sequence, timeliness or completeness of this website's content.

We may change the format and content of this website at any time.

We may suspend the operation of this website for any reason, and reserves the right to terminate access to this web site at any time and without notice.

We shall not be liable for any loss whether direct, indirect, incidental or consequential, arising out of access to, use of, or reliance upon any of the content on this website.

We will not pay any damages whether for loss or injury, punitive or otherwise because of any such access to, use of or reliance upon any of the content on this website or sites to which this website is linked.

This Copyright notice, Disclaimer and content of this website shall be governed exclusively by UK Law without regard to its conflict of law rules. Any dispute arising out of or in relation to this Legal Notice, the Privacy Policy disclaimer shall, if it can not be solved amicably, be decided solely by the UK Courts.

Terms and Conditions for Smile.io Loyalty Program on homehardwaredirect.co.uk:

Please read these terms and conditions carefully before participating in the Smile.io Loyalty Program ("myHome Points") on homehardwaredirect.co.uk. By participating in the Program, you agree to be bound by these terms and conditions.

1. Eligibility:
  a. The Program is open to all customers of homehardwaredirect.co.uk who meet the eligibility criteria.
  b. Participants must be at least 18 years of age or the age of majority in their jurisdiction of residence, whichever is older.

2. Enrollment:
  a. Customers can enroll in the Program by creating an account on homehardwaredirect.co.uk.
  b. Enrollment in the Program is voluntary and free of charge.

3. Earning Points:
  a. Participants can earn points by making eligible purchases on homehardwaredirect.co.uk.
  b. Points will be awarded based on the total purchase amount, excluding taxes, shipping fees, and discounts.
  c. Points will be credited to the participant's account after the purchase is confirmed.

4. Redemption of Points:
  a. Participants can redeem their accumulated points for rewards offered by homehardwaredirect.co.uk.
  b. The available rewards and corresponding point values will be specified on the Program's website.
  c. Points can only be redeemed for rewards within the available options and cannot be exchanged for cash.

5. Expiration of Points:
  a. Points earned through the Program will not have an expiration date.
  b. Homehardwaredirect.co.uk reserves the right to change this at any time without prior notice.
  c. If expiration dates are implemented, expired points will be automatically deducted from the participant's account and cannot be reinstated.

6. Program Changes and Termination:
  a. Homehardwaredirect.co.uk reserves the right to modify, suspend, or terminate the Program at any time without prior notice.
  b. Any modifications or termination of the Program will not affect the points already earned by participants.
  c. In case of Program termination, participants will have a reasonable time period to redeem their accumulated points.

7. Account Termination:
  a. Homehardwaredirect.co.uk reserves the right to terminate a participant's account in case of fraudulent or abusive behavior.
  b. Termination of an account will result in the loss of all accumulated points.

8. Privacy:
  a. Personal information collected during enrollment in the Program will be used in accordance with homehardwaredirect.co.uk's privacy policy.

9. Limitation of Liability:
  a. Homehardwaredirect.co.uk will not be liable for any damages, losses, or expenses arising out of or in connection with the Program, except where prohibited by law.

10. Governing Law:
  a. These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

Please note that loyalty points earned online cannot be redeemed in-store, and in-store loyalty cards do not apply to our myHome loyalty points program via homehardwaredirect.co.uk. We apologize for any inconvenience caused. If you require assistance or have any inquiries regarding the loyalty points or the myHome program, please let us know, and we'll be glad to help.

By participating in the Smile.io Loyalty Program on homehardwaredirect.co.uk, you acknowledge and agree to abide by these terms and conditions. Homehardwaredirect.co.uk reserves the right to modify these terms and conditions at any time without prior notice.