What are cookies?

Cookies are small data files which are placed on your computer or hand held device when you visit certain pages on websites. Cookies can't harm your computer. Some are essential, for example when putting items in your basket to place orders on our website while some are not essential but are used to enhance the user experience of the website. They allow us to:

• obtain statistical data regarding audience size and usage pattern,
• store information about your preferences,
• allow us to customise the website to your interests and deliver a high quality user experience,
• improve user experience and to allow the website to recognise you when you return.

We do not use cookies to collect or record information on users’ name, address or other contact details. This is generally considered standard practice for most, if not all websites.

The cookies when you access this website are set by us, our suppliers, partners and other third parties to help deliver a high quality website and on-line shopping experience, in other words to show you different products and services based on what you appear to be interested in. If you'd like to learn more about cookies in general then visit www.aboutcookies.org or alternatively www.youronlinechoices.eu. This will open a new browser window, please note that we are not responsible for the content of any external websites referred to from our site.

Please find below a list of the main cookies we use across our site:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

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Cookies Purpose
CUSTOMER _AUTH An indicator if you are currently logged into the store
VIEWED_PRODUCT_IDS The products that you have recently viewed

Third Party Cookies

The below active cookies are not directly related to Home Hardware Direct Ltd, but are key to enabling us to offer you an improved experience and to also improve the performance of our site. If you wish to find out more, you can visit the website of each third party and view their privacy policy. In each case, we have supplied a link to the third party for further information – all will open in a new window, but please note that we cannot be responsible for the content of external websites.

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Third Party Cookies Purpose
Google Analytics _ga _dc_gtm_UA-40492181-4 To measure the visitor interactions across the site Cookies for analytics programmes allow us to see how customers use the Home Hardware Direct website, where there are problems with its design and functionality, and where we can improve customer experience. These cookies do not trace personal information such as your name, but can track how often your computer visits a website, which pages your computer visited and in which order, and where you left the website. This type of information helps to make the Home Hardware Direct website and marketing campaigns more relevant; it never shows personally identifiable data and is not seen by anyone outside of the Home Hardware Direct, Adobe or Google organisations. For a full description of Google’s use of cookies, please click here
Facebook connect.facebook.net, www.facebook.com To offer you relevant and targeted product adverts on Facebook. Facebook Privacy Policy: click here

Sharing Privacy

On our site we have a number of sharing tools which allow you to share our content with your friends via social networks including Facebook and Twitter. When you do this you may be sent cookies from these websites. As these are external sites we cannot and do not control the setting of these cookies. We recommend you check the third-party websites for more information about their cookies and how to manage them.

Home Hardware Privacy Policy

Home Hardware Direct Ltd is committed to respecting your privacy and correctly protecting and managing any personal information you share with us. We try our best to make sure we are honest and clear about your privacy when using our website. For further information on our privacy and security policy please click here: Privacy Policy.