Home Hardware Direct offers a Click & Collect service, where you can choose to collect your order from your local Home Hardware store.
How To place a Click & Collect order
When you browse our online shop, you have the option to set your preferred local store.
To set your local store, when you are on a product page, you will find a 'Get it quicker here' box that you can enter your post code and find your nearest store. Click the 'Select' button on the store you wish to collect from.
You can change your selected store by clicking the 'change store' link on a product page and selecting a different store.
Desktop users:
When you visit your basket, you have the option to either 'Pay now and collect' or 'Proceed with home delivery'. Please ensure the store you want to collect from is selected at the top of your basket under 'Click & Collect' before proceeding to the checkout stage.
To use the click & collect service, you should choose the 'Pay now and collect' button.
Mobile Users:
When you visit your basket, you have the option for 'Collection' or 'Delivery'. Please ensure the store you want to collect from is selected at the top of your basket under 'Collection' before proceeding to the checkout stage.
To use the click & collect service, you should ensure 'Collection' is selected at the top of the page and then click the 'Pay now and collect' button at the bottom of the page.
Click & Collect Stock
When browsing our shop, you will be able to select your preferred local store.
Some of our stores will have their stock availability synced to our website. This is updated hourly and so there may be a delay with certain low stock items still showing as available.
Other stores who do not have their stock synced to our website, may not have the product available in-store.
If a store does not have your item, either it is out of stock or they do not stock this item, a 'Collect from' message will be displayed. This message is only an indicator of when your item may be in stock for collection, as this is when the store would receive their weekly delivery.
Collecting Your Order
Please do not visit the store until you have been notified that your order is ready. The store will contact you either by phone or email, to alert you when your order is ready for collection.
On collection, please bring a valid form of ID and proof of your order.